Zürich, 5th of April 2023
We are excited about all the valuable takeaways from our colleagues from Qualysoft who attended the Swiss CRM Experten Forum 2023 on the 5th of April. There were many insightful workshops, from the importance of personal connections in customer service to the potential of VR technology as a touchpoint, and the use of personas and automation in customer engagement. We can't overlook the importance of strong team culture and cross-departmental collaboration. Thank you to our CRM professionals Martin Stadelmann, Michael Reichenberger and Philipp Leuenberger for bringing this valuable expertise inside Qualysoft.