Privacy Policy

 

This privacy notice is for Qualysoft GmbH, Qualysoft Information Technology SRL, Qualysoft Informatikai Zrt., Qualysoft Informatics d.o.o., and Qualysoft Information Technology s.r.o. (doing business as Qualysoft) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at office@qualysoft.at.

Summary of Key Points

This summary provides key points from our privacy notice. For more details on any of these topics, click the link following each key point or use the table of contents below to find the section you are looking for.

  • What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Discover in chapter 1 the personal information you disclose to us.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Discover in chapter 6 the information collected from other sources.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. Discover in chapter 2 and 3 how we process your information.
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Discover in chapter ​​​​4 when and with whom we share your personal information.
  • How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Discover in chapter 9 how we keep your information safe.
  • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Discover in chapter 11 about your privacy rights.
  • How do you exercise your rights? The easiest way to exercise your rights is by visiting office@qualysoft.at or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of Contents

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. THIRD-PARTY SERVICES ON THE WEBSITE
  7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
  8. HOW LONG DO WE KEEP YOUR INFORMATION?
  9. DO WE COLLECT INFORMATION FROM MINORS?
  10. WHAT ARE YOUR PRIVACY RIGHTS?
  11. CONTROLS FOR DO-NOT-TRACK FEATURES
  12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
  14. DO WE MAKE UPDATES TO THIS NOTICE?
  15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Contact preferences
  • Contact or authentication data

Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data: This is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings, information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take, such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps")), and hardware settings.
  • Device Data: We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data: We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

  • Send users information about special offers and discounts on our products and services
  • Develop and display personalized and relevant advertising content for our users
  • Analyze how our Services are used so we can improve them to engage and retain users
  • Support our marketing activities
  • Diagnose problems and/or prevent fraudulent activities
  • Understand how our users use our products and services so we can improve user experience

Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

 

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way For investigations and fraud detection and prevention For business transactions provided certain conditions are met If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim For identifying injured, ill, or deceased persons and communicating with next of kin If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced If the collection is solely for journalistic, artistic, or literary purposes If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we use Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We obtain and store on your device ("cache") your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

Statements on cookies can be found in our Cookie Policy.

 

We use cookies to personalize content and ads, provide social media features, and analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website by opening our Cookie Policy page.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting, Remarketing with Google Analytics and Google Display Network Impressions Reporting. To opt out of being tracked by Google Analytics across the Services, visit Google Analytics Opt-out. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include Network Advertising Initiative and Digital Advertising Alliance. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

 

Necessary (7)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name

Provider

Purpose

Expiry

Type

1.gif

Cookiebot

Used to count the number of sessions to the website, necessary for optimizing CMP product delivery.

Session

Pixel Tracker

CONCRETE [x2]

qualysoft.com

Registers whether the user is logged in. This allows the website owner to make parts of the website inaccessible, based on the user's log-in status.

Session

HTTP Cookie

CookieConsent

Cookiebot

Stores the user's cookie consent state for the current domain.

1 year

HTTP Cookie

li_gc

LinkedIn

Stores the user's cookie consent state for the current domain.

1 year

HTTP Cookie

rc::a

Google

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Persistent

HTML Local Storage

rc::c

Google

This cookie is used to distinguish between humans and bots.

Session

HTML Local Storage

Statistics (8)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name

Provider

Purpose

Expiry

Type

_ga

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 year

HTTP Cookie

ga#

Google

Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.

1 year

HTTP Cookie

_gat

Google

Used by Google Analytics to throttle request rate.

1 year

HTTP Cookie

_gid

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 year

HTTP Cookie

bounce

Appnexus

Determines if a user leaves the website straight away. This information is used for internal statistics and analytics by the website operator.

Session

Pixel Tracker

collect

Google

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

Session

Pixel Tracker

personalization_id

Twitter Inc.

This cookie is set by Twitter - The cookie allows the visitor to share content from the website onto their Twitter profile.

1 year

HTTP Cookie

seg

Appnexus

Registers statistical data on users' behavior on the website. Used for internal analytics by the website operator.

Session

Pixel Tracker

Marketing (53)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Name

Provider

Purpose

Expiry

Type

#-#

YouTube

Used to track user’s interaction with embedded content.

Session

HTML Local Storage

(unnamed)

tr-rc.lfeeder.com

Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes.

Session

Pixel Tracker

__ss

Sharpspring

Collects information on visitor behavior on multiple websites - This information is used on the website in order to optimize the relevance of advertisement. The cookie also allows the website to determine how the visitor accessed the website.

1 year

HTTP Cookie

__ss_referrer

Sharpspring

Collects information on visitor behavior on multiple websites - This information is used on the website in order to optimize the relevance of advertisement. The cookie also allows the website to determine how the visitor accessed the website.

1 year

HTTP Cookie

__ss_tk

Sharpspring

Collects information on visitor behavior on multiple websites - This information is used on the website in order to optimize the relevance of advertisement. The cookie also allows the website to determine how the visitor accessed the website.

1 year

HTTP Cookie

_fbp

Meta Platforms, Inc.

Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.

1 year

HTTP Cookie

_gcl_au

Google

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

1 year

HTTP Cookie

_lfa

sc.lfeeder.com

Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes.

1 year

HTTP Cookie

_lfa_expiry

sc.lfeeder.com

Contains the expiry-date for the cookie with corresponding name.

1 year

HTML Local Storage

_lfa_test_cookie_stored

sc.lfeeder.com

Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes.

Session

HTTP Cookie

ads/ga-audiences

Google

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites.

Session

Pixel Tracker

anj

Appnexus

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

1 year

HTTP Cookie

bcookie

LinkedIn

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

1 year

HTTP Cookie

fr

Meta Platforms, Inc.

Pending

1 year

HTTP Cookie

i/adsct

Twitter Inc.

The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through Twitter advertisement content.

Session

Pixel Tracker

IDE

Google

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

1 year

HTTP Cookie

iU5q-!O9@$

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

HTML Local Storage

koitk

Sharpspring

Collects data on user behavior and interaction in order to optimize the website and make advertisement on the website more relevant.

1 year

HTTP Cookie

LAST_RESULT_ENTRY_KEY

YouTube

Used to track user’s interaction with embedded content.

Session

HTTP Cookie

lastExternalReferrer

Meta Platforms, Inc.

Detects how the user reached the website by registering their last URL-address.

1 year

HTML Local Storage

lastExternalReferrerTime

Meta Platforms, Inc.

Detects how the user reached the website by registering their last URL-address.

1 year

HTML Local Storage

li_sugr

LinkedIn

Collects data on user behavior and interaction in order to optimize the website and make advertisement on the website more relevant.

1 year

HTTP Cookie

lidc

LinkedIn

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

1 year

HTTP Cookie

LogsDatabaseV2

YouTube

Used to track user’s interaction with embedded content.

1 year

HTML Local Storage

na_id

Oracle

Used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behavior and facilitate the social sharing function provided by Addthis.com.

1 year

HTTP Cookie

nextId

YouTube

Used to track user’s interaction with embedded content.

Session

HTTP Cookie

NID

Google

Pending

1 year

HTTP Cookie

ouid

Oracle

Sets an ID-string for the specific visitor. This is used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behavior and facilitate the social media sharing function provided by Addthis.com.

1 year

HTTP Cookie

pa_#_ts

Marin Software

Used across websites that use the same ad network to display ads to the other advertisers in the network.

1 year

HTTP Cookie

pa_uid

Marin Software

Used across websites that use the same ad network to display ads to the other advertisers in the network.

1 year

HTTP Cookie

pagead/1p-user-list/#

Google

Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral fees between websites.

Session

Pixel Tracker

pagead/landing

Google

Collects data on visitor behavior from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.

Session

Pixel Tracker

receive-cookie-deprecation

Appnexus

Collects information on user behavior on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.

1 year

HTTP Cookie

remote_sid

YouTube

Necessary for the implementation and functionality of YouTube video content on the website.

Session

HTTP Cookie

requests

YouTube

Used to track user’s interaction with embedded content.

Session

HTTP Cookie

test_cookie

Google

Used to check if the user's browser supports cookies.

1 year

HTTP Cookie

TESTCOOKIESENABLED

YouTube

Used to track user’s interaction with embedded content.

1 year

HTTP Cookie

uid

Oracle

Creates a unique, machine-generated user ID. AddThis, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers.

1 year

HTTP Cookie

uuid2

Appnexus

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

1 year

HTTP Cookie

VISITOR_INFO1_LIVE

YouTube

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

1 year

HTTP Cookie

w/1.0/sd

Openx

Registers data on visitors such as IP addresses, geographical location and advertisement interaction. This information is used to optimize the advertisement on websites that make use of OpenX.net services.

Session

Pixel Tracker

XANDR_PANID

Appnexus

This cookie registers data on the visitor. The information is used to optimize advertisement relevance.

1 year

HTTP Cookie

YSC

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

HTTP Cookie

yt.innertube::nextId

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

1 year

HTML Local Storage

YtIdbMeta#databases

YouTube

Used to track user’s interaction with embedded content.

1 year

IndexedDB

yt-remote-cast-available

YouTube

Stores the user's video player preferences using embedded YouTube video.

Session

HTML Local Storage

yt-remote-cast-installed

YouTube

Stores the user's video player preferences using embedded YouTube video.

Session

HTML Local Storage

yt-remote-connected-devices

YouTube

Stores the user's video player preferences using embedded YouTube video.

1 year

HTML Local Storage

yt-remote-device-id

YouTube

Stores the user's video player preferences using embedded YouTube video.

1 year

HTML Local Storage

yt-remote-fast-check-period

YouTube

Stores the user's video player preferences using embedded YouTube video.

Session

HTML Local Storage

yt-remote-session-app

YouTube

Stores the user's video player preferences using embedded YouTube video.

Session

HTML Local Storage

yt-remote-session-name

YouTube

Stores the user's video player preferences using embedded YouTube video.

Session

HTML Local Storage

6. THIRD-PARTY SERVICES

When using our website, your personal data may be transferred to the following recipients:

Meta Pixel
•    Purpose: Tracking user interaction on our Website and improving ad targeting.
•    Operator/Recipient: Meta Platforms, Inc . and Meta Platforms Ireland, Ltd
•    Legal basis: Consent. You can revoke your consent by clicking on Withdraw your consent
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

Google AdWords Conversion
•    Purpose: Measuring ad conversions and optimizing ad performance.
•    Operator/Recipient: Google LLC . and Google Ireland Ltd.
•    Legal basis: Consent. You can revoke your consent by clicking on Withdraw your consent
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

Google Fonts
•    Purpose: Enhancing the visual appeal and readability of the Website.
•    Operator/Recipient: Google LLC . and Google Ireland Ltd.
•    Legal basis: Consent. You can revoke your consent by clicking on Withdraw your consent
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

Google Photos
•    Purpose: Storing and displaying images on the Website.
•    Operator/Recipient: Google LLC . and Google Ireland Ltd.
•    Legal basis: Consent. You can revoke your consent by clicking on Withdraw your consent
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

Google Recaptcha
•   Google reCAPTCHA is a service used to protect websites from spam and abuse by distinguishing between human users and bots. Here’s how it works and how personal data is processed

  1. How It Protects the Website:

    Google reCAPTCHA analyzes user interactions with the website (such as mouse movements, keystrokes, or even the way a form is filled out) to determine if the visitor is a human or a bot. It uses algorithms and behavioral analysis to assess whether the actions seem natural or automated. Sometimes, reCAPTCHA might also ask the user to solve challenges, such as identifying objects in images, to confirm they are human.
  2. How Personal Data is Processed:

    Data Collected: reCAPTCHA collects information about the user’s device and behavior, such as:
    • IP address
    • Browser type and settings
    • Date and time of access
    • User interaction data (mouse movements, clicks)
    • Cookies placed by Google
    • The URL visited
    • Data Use: This data is sent to Google for analysis to determine if the user is human. The processing includes running the data through Google’s machine learning algorithms to differentiate between bots and humans.
    • Data Sharing: The information collected by reCAPTCHA is shared with Google and may be used for general security purposes, but it is not used for personalized advertising unless the user is logged into a Google account and has agreed to personalized ads.
  3. Legal Basis for Processing:

    The processing of personal data by Google reCAPTCHA is based on the legitimate interest of protecting the website from abusive activities, such as spam or fraud.

For more information about how Google processes data in connection with reCAPTCHA, users can refer to Google's Privacy Policy and Terms of Service.

•    Operator/Recipient: Google LLC . and Google Ireland Ltd.
•    Legal basis: Consent. You can revoke your consent by clicking on Withdraw your consent
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

Google Tag-Manager
•    Purpose: Managing website tags and tracking scripts.
•    Operator/Recipient: Google LLC . and Google Ireland Ltd.
•    Legal basis: Consent. You can revoke your consent by clicking on Withdraw your consent
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

jQuery
•    Purpose: Providing interactive elements on the Website.
•    Operator/Recipient: The jQuery Foundation.
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs )

Leadfeeder
•    Purpose: Tracking website visitors and identifying potential leads.
•    Operator/Recipient: Leadfeeder Finland
•    Data Processing Location: EU

LinkedIn Ads
•    Purpose: Serving targeted ads to users on LinkedIn.
•    Operator/Recipient: LinkedIn Corporation . and LinkedIn Ireland Unlimited Company
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

LinkedIn Analytics
•    Purpose: Analyzing user interaction on LinkedIn.
•    Operator/Recipient: LinkedIn Corporation.  and LinkedIn Ireland Unlimited Company
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

Perfect Audience
•    Purpose: Retargeting ads to users who have visited our Website.

Perfect Audience, operated by Marin Software, uses personal data for retargeting ads to users who have previously visited a website. Here’s how personal data is used in this context:

  1. Data Collection:

    • When users visit a website, Perfect Audience collects data such as cookies, IP addresses, device identifiers, browsing activity, and other behavior data related to how users interact with the site.
  2. Tracking Behavior:

    • The collected data is used to track which pages users visit, how long they stay, and whether they interact with certain elements (e.g., clicking on products or starting a purchase). This information helps to build user profiles that can be targeted later with relevant ads.
  3. Ad Retargeting:

    • Once a user leaves the website, Perfect Audience processes this data to display personalized ads on other platforms and websites. These ads are designed to remind the user of the products or services they showed interest in, encouraging them to return and complete the desired action (e.g., making a purchase).
  4. Audience Segmentation:

    • Personal data is also used to segment users into different categories based on their interactions with the website. For instance, users who visited a product page but didn’t purchase might receive ads offering a discount, while returning customers may receive loyalty-based offers.
  5. Data Transfer and Processing:

    • Since Perfect Audience operates in the USA, the personal data collected from EU users is transferred under the EU Standard Contractual Clauses (SCCs), ensuring compliance with GDPR. The SCCs provide legal safeguards for data transfers to non-EU countries, ensuring that the personal data is adequately protected.

In summary, Perfect Audience uses personal data to retarget users with relevant ads by tracking their interactions with a website, segmenting them into specific audience groups, and displaying tailored ads on other platforms based on their behavior. All data transfers to the USA are protected under SCCs to ensure compliance with data protection regulations.

•    Operator/Recipient: Marin Software.
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs )

Rubicon (now known as Magnite)
•    Purpose: Delivering personalized ads.

Rubicon (now known as Magnite) delivers personalized ads by collecting and processing user data to create tailored advertising experiences. Here’s how it works and how personal data is used:

  1. Data Collection:

    • Rubicon collects personal data such as IP addresses, device identifiers, browser types, cookie information, and browsing behavior. This data helps them track user interactions across websites and apps, enabling the identification of user preferences and behaviors.
  2. Personalization Process:

    • Based on the collected data, Rubicon uses algorithms to analyze user behavior, preferences, and demographic information. This helps determine which ads are most relevant to the user, allowing for the delivery of personalized ad content.
  3. Ad Targeting:

    • Personal data is used to segment users into categories or audiences based on interests, location, device usage, and previous interactions. Advertisers can then target these specific user groups with relevant ads, improving the likelihood of engagement and conversion.
  4. Real-Time Bidding:

    • Rubicon operates as a platform that facilitates real-time bidding (RTB) in the ad marketplace. In RTB, personal data is shared with advertisers and demand-side platforms in real-time to help advertisers bid for ad placement opportunities tailored to user profiles.
  5. Compliance with Data Protection:

    • All data processing activities are carried out in accordance with GDPR and other applicable laws. Rubicon uses Standard Contractual Clauses (SCCs) to ensure compliance with EU data transfer requirements when personal data is transferred to the USA.

In summary, Rubicon uses personal data to deliver ads tailored to individual users’ preferences and behaviors through techniques like audience segmentation, real-time bidding, and targeted advertising.

•    Operator/Recipient: The Rubicon Project, Inc.
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs )

Yahoo Analytics
•    Purpose: Analyzing user behavior on our Website.
•    Operator/Recipient: Yahoo Inc.
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

Twitter Analytics
•    Purpose: Analyzing user interaction on Twitter.
•    Operator/Recipient: Twitter, Inc., Twitter International Company, Twitter International Unlimited Company (Co. number 503351, VAT number IE9803175Q)
•    Data Processing Location: USA
•    Legal Basis for Third-Country Transfer: EU Standard Contractual Clauses (SCCs)

 

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Austria, Germany, Hungary, Romania, Serbia, Sweden, Slovakia, Indonesia, and Switzerland. If you are accessing our Services from outside these countries, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), in other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

When you use our website, we do also transfer your personal to several third-party services (see above).

Specification of the legal basis for the data transfer to third countries:

  • Consent with revocation option: We process your data based on your consent, which you can revoke at any time by clicking on Withdraw your consent.
  • Technical necessity for third-party services: Certain cookies are technically necessary for third-party services that you expect, such as those enabling interactive content and analytics.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at office@qualysoft.at.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in the EEA, UK, or in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Contact us using the contact information provided. ​​​​
  • Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

    Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.

    If you have questions or comments about your privacy rights, you may email us at office@qualysoft.at.​​​​

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

YES

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

YES

C. Protected classification characteristics under state or federal law

Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data

YES

D. Commercial information

Transaction information, purchase history, financial details, and payment information

YES

E. Biometric information

Fingerprints and voiceprints

NO

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

YES

G. Geolocation data

Device location

YES

H. Audio, electronic, sensory, or similar information

Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

NO

J. Education Information

Student records and directory information

NO

K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

YES

L. Sensitive personal Information

 

NO

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Category

Retention Period

Category A

1 year

Category B

1 year

Category C

1 year

Category D

1 year

Category F

1 year

Category G

1 year

Category K

1 year

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

How We Use and Share Personal Information

Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

  • Right to know whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
  • Depending upon the state where you live, you may also have the following rights:

  • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
  • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
  • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting office@qualysoft.at, by emailing us at office@qualysoft.at, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request, and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at office@qualysoft.at. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).

This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

  • Offer you the products or services that you want
  • Respond to or help with your requests
  • Manage your account with us
  • Confirm your identity and protect your account

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are: The Information Regulator (South Africa) General enquiries: enquiries@inforegulator.org.za Complaints (complete POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at office@qualysoft.at or contact us by post at - Qualysoft GmbH, Qualysoft Information Technology SRL, Qualysoft Informatikai Zrt., Qualysoft Informatics d.o.o., Qualysoft Information Technology s.r.o. Peak Vienna, Floridsdorfer Hauptstraße 1, 1210 Wien, Austria Wien, Austria 1210

You can contact our data protection officer at: fox-on Datenschutz GmbH, Pollerhofstraße 33a, 51789 Lindlar, Germany, dsb+QAS@fox-on.com